Return & Refund Policy
We want you to love your purchase. If something isn't right, we've got you covered with our hassle-free 7-day return policy.
7-Day Return Window
Initiate a return within 7 days of delivery for a full refund or exchange.
Unboxing Video Required
Record your unboxing to ensure smooth claims. This protects both you and us.
5-7 Day Refund
Refunds are processed within 5-7 business days to your original payment method.
How Returns Work
Our return process is simple and transparent. Follow these four steps to get your return processed.
Initiate Return
Contact us within 7 days of delivery via email or WhatsApp with your order number.
Upload Unboxing Video
Share your unboxing video as proof of the product condition. This is mandatory for all returns.
Ship the Product Back
Pack the item securely with all original tags and packaging. We'll arrange a pickup or provide a shipping label.
Receive Your Refund
Once we receive and inspect the product, your refund will be processed within 5-7 business days.
Return Eligibility
Please review the conditions below before initiating a return.
Eligible for Return
- Unused products with original tags and packaging intact
- Items received damaged or defective
- Wrong product delivered
- Size exchange (subject to availability)
- Products returned within 7 days of delivery
Not Eligible for Return
- Products used, washed, or altered in any way
- Items without original tags, labels, or packaging
- Products returned after 7 days of delivery
- Innerwear, socks, and personal hygiene products
- Sale or clearance items (unless defective)
- Items without an unboxing video as proof
Why We Require an Unboxing Video
To protect our customers and ensure fair returns, we require an unboxing video for all return claims. This simple step helps us verify the condition of items at the time of delivery and speeds up the return process. Start recording before opening the package, show the packaging condition, and clearly display the product.
Refund Details
| Payment Method | Refund Timeline |
|---|---|
| UPI / Wallet | 3-5 business days |
| Credit/Debit Card | 5-7 business days |
| Net Banking | 5-7 business days |
| Cash on Delivery | 7-10 business days |
Need Help With a Return?
Our support team is here to help you with any return or refund queries. Reach out and we'll resolve it quickly.